Terms & Conditions

Effective Date: 5/20/2025

By placing an order with Chicken Man, you agree to the following terms and conditions.

Service Overview

Chicken Man operates as a pickup-only food business based in Upper Marlboro, Maryland. Orders must be placed in advance for pickup during our posted business hours.

Ordering Policy

Orders can be placed:

• Online through our website

• By phone at 1 (866) 330-CHIK

• By text at the same number

No walk-in orders are accepted. All orders are prepaid.

Pickup Policy

Pickup is available Thursday through Saturday from 11:00 AM to 8:00 PM.
Customers are expected to arrive at their selected pickup time. The address and pickup instructions are provided after checkout.

Payment

Payment is due in full at the time of ordering. We accept credit/debit cards through our secure checkout platform. No cash payments are accepted at pickup.

Refund Policy

All sales are final. If there is an issue with your order, please contact us the same day by phone at 1 (866) 330-CHIK. We review all concerns individually.

Allergies & Dietary Restrictions

Our kitchen handles common allergens, including dairy, gluten, shellfish, and nuts. We do not guarantee allergen-free food. Please contact us before ordering if you have dietary concerns.

Limitation of Liability

We are not responsible for delays due to missed pickup times, incorrect information provided by the customer, or third-party platform outages.